Q&A

What is ClipCycle?

ClipCycle is a Mac clipboard app for collecting copied text, snippets, screen text, and repeated paste workflows. It is built for people who move information between pages, documents, apps, and spreadsheets.

Do I need a subscription to use ClipCycle?

No. The Mac app is a one-time purchase. Smart Fill and other Smart features are optional subscriptions for users who want AI-assisted capture, formatting, and Google Sheets workflows.

What does Smart Fill do?

Smart Fill helps turn selected text, page context, or captured screen text into structured values, then places those values into the matching Google Sheets columns.

It is meant to reduce manual copy, clean-up, and cell-by-cell pasting.

I installed the Google Sheets Bridge extension, but it is not working. What should I do?

After installing or enabling the extension, reload the Google Sheets page. Chrome extensions usually need the tab to reload before their content script can run on an already-open sheet.

Also make sure ClipCycle is running on your Mac, the sheet tab is active, and you have selected the cell or row where you want to work.

Why does ClipCycle need the Google Sheets Bridge extension?

The bridge lets Google Sheets share the active sheet context with the ClipCycle app running locally on your Mac. That context helps ClipCycle understand the selected cell, headers, sheet name, and spreadsheet tab.

The extension is only used on Google Sheets pages.

Does the bridge extension collect my browsing history?

No. The bridge is designed for Google Sheets workflows. It does not collect browsing history, passwords, payment information, or personal communications.

See the Privacy page for the full data handling policy.

Where is my clipboard history stored?

ClipCycle is a Mac app, and ordinary clipboard history, snippets, and local settings are stored on your device. Smart features may send the text or context you choose to process to ClipCycle services or providers needed to complete that request.

How do I manage or cancel a Smart subscription?

Use the Manage Subscription page with the email address you used at checkout. ClipCycle sends a one-time code, then opens the billing portal for that account.

I bought ClipCycle but the download did not start. Where can I get it?

Open the Download page again and download the latest Mac app. If you already purchased, activate the app with the same email address you used at checkout.

Which Mac versions are supported?

ClipCycle is built for modern macOS releases. If you are not sure whether your Mac is supported, download the latest build and contact support if macOS blocks installation or launch.

How do I contact support?

Email support@clipcycle.app with the issue, your macOS version, the ClipCycle version, and whether you are using the Google Sheets Bridge extension.